Privacy Policy

Last Updated: 26 April 2025
At Pure Present, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
• Payment Information: We use WooCommerce to process payments, and your payment information is collected and processed securely through our payment processor. We do not store your credit card information.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected using Google Analytics to help us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your order, including sending order confirmations and shipping notifications.
• To send you marketing communications, including newsletters and promotional offers, if you have opted in to receive them through Mailerlite.
• To improve our website, products, and services based on your feedback and usage data.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device to collect information about your browsing activity. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our website.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal obligations.
• Withdraw your consent to receive marketing communications at any time.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@purepresent.co.uk.

Thank you for trusting Pure Present with your personal information! We are committed to protecting your privacy and providing you with a safe shopping experience.